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Privacy Policy

How we collect, use, and protect your personal information

Overview

At PulsyFit, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Last Updated: January 1, 2025

Effective Date: January 1, 2025

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Log meals and track nutrition
  • Set fitness and health goals
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name and email address
  • Username and password
  • Profile information (age, gender, height, weight, health goals)
  • Meal logs and nutritional data
  • Fitness activity and workout data
  • Health metrics and progress tracking
  • Payment information (processed securely by third parties)
  • Communication preferences

Automatically Collected Information

When you use our services, we may automatically collect:

  • Device information (type, operating system, browser)
  • Usage data (features used, time spent, interactions)
  • Log data (IP address, access times, pages viewed)
  • Cookies and similar tracking technologies

Health and Nutrition Data

When you use PulsyFit to track your health and nutrition, we collect:

  • Meal logs, photos, and nutritional information
  • Fitness activities and workout data
  • Health metrics (weight, body measurements, etc.)
  • Goal settings and progress tracking data
  • Device sync data (if connected to wearables)
  • Analytics data from your app usage

How We Use Your Information

We use the collected information for various purposes:

  • Service Provision: To provide, maintain, and improve our health and nutrition tracking services
  • Account Management: To create and manage your account and health profile
  • Health Tracking: To track your meals, nutrition intake, fitness activities, and health progress
  • Personalized Recommendations: To provide AI-powered meal suggestions, workout plans, and health tips based on your goals and preferences
  • Communication: To send you updates, support responses, and marketing communications
  • Analytics: To understand how our services are used and improve them
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations, including health data protection requirements

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Cloud hosting and secure data storage
  • Nutrition database services
  • Wearable device integration and sync
  • Payment processing
  • Analytics and performance monitoring
  • Customer support
  • Marketing and communication services

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government requests
  • Protection of our rights and safety
  • Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Security practices are regularly reviewed and updated
  • Secure Infrastructure: We use industry-standard security protocols
  • Employee Training: Staff are trained on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Request access to your personal information
  • Receive a copy of your data in a portable format

Correction and Updates

  • Update or correct inaccurate information
  • Complete incomplete information

Deletion

  • Request deletion of your personal information
  • Close your account and remove associated data

Restriction and Objection

  • Restrict processing of your information
  • Object to certain types of processing
  • Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

  • Essential Cookies: Required for basic functionality
  • Performance Cookies: Help us understand how you use our services
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last Updated" date
  • Notify you of significant changes via email or app notification
  • Provide a summary of key changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer.

Email: [email protected]

Address: PulseTrack LTD

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